Apartments rental conditions

brief citation from customer's agreement.

Choosing apartment
We will reserve an apartment in accordance with your e-mail or telephone booking request if available. If definite apartment is occupied for your period, we will propose an alternative apartment.

Payment conditions
All  rates are  given in US dollars per apartment per night, price does not depend on how many people stay in the apartment, VAT and other taxes are included, and the only extra charges possible for car parking and international telephone calls made from the apartment. Payments are available in: cash, by credit card or Bank transfer. 

Cancellation policy
Cancellation of a reservation will be effective only from the date of receipt. Deposits paid are always non-refundable. Cancellations must be made at least 24 hours prior to the day of arrival, and received by email. In the event of a cancellation the deposit is non-refundable, but no further charges will apply if cancelled within this time frame. Late cancellations: for clients failing to arrive for a booking, or late cancellations, the first night's accommodation cost will be charged, in addition to retention of the booking deposit

Booking conditions
Please, make your reservation in advance, the preferable term is1-2 weeks before your coming to Odessa. Apartment booking is free of charge, only e-mail or fax confirmation is needed. Please do not forget to send your contact telephone. Customers Vouchers will be sent after receiving confirmation to guarantee your reservation. You can use this Voucher when applying for Ukrainian visa as well.

Check-in and check-out
Check-in time is at 12.00. The apartment keys are to be collected at the transfer or in the management office, which is open 24 hours per day. You must check-out by 13.00. For another requested check-in/out time let us know in advance.

Room service
Room service is included to price of apartment. We provide cleaning of apartment and beddings\linen and towels change once per 3 days. Everyday cleaning and beddings\towels change available on your request and for extra charge.

How many sleeping places are at  the apartments?
One-room apartments are supplied with king-size double-beds, two and 3-rooms apartments have double-beds in bedroom and sofa-bed in living-room. We can supply with additional beds upon preliminary  request and for extra charge.

Transportation service
Our driver can meet you at the airport or train station. This service costs 20 USD and 6 USD and we will need your flight\train details. Driver service is available 24 hours during the day upon request